Instant notification of critical situations |
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| One of the most effective ways to impact business performance - the QuickCOM Dashboard solution. With it, managers, supervisors, agents and others can receive and immediately act on real-time business Information. So you’re always on top of the situation and can effect immediate change whenever necessary. |
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| User configurable Display layout that allows you to set up the Dashboard display by role (manager, supervisor, agent), with different levels of capabilities and specific views (charts, graphs, gauges, etc.) for users or groups of users. The Dashboard itself can be displayed in any size— such as a full-screen, partial -screen or even on the taskbar depending on the user’s needs. |
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| Dashboard highlights include: |
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- Scrolling messages
- Multiple messages with horizontal and vertical scrolling
- Real-time Graphics
- Display data as Charts, Graphs, Gauges etc.
- Taskbar messaging
- Display supervisor messages in the Windows taskbar
- Hot Desking
- Gives you access to your personal dashboard configuration on any PC you log into
- Active Directory Support
- Compatible with Microsoft Active Directory
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Dashboard Agent software |
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| Scrolling messages, multiple queue statistics on ‘Soft Wallboards’, audible and visual alerts, pop-up messages on agent workstation desktops |
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| Dashboard Supervisor Software |
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| Summary information shown as tabular data or real-time graphics with Drill-Down facility for supervisor and manager’s desktops. Manually entered messages may be created and displayed on any display device connected to the system. |
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| Large Screen Display Software |
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| Designed for one or more Plasma, LCD or Projector displays, with scrolling messaging, multiple channels, audible and visual alerts. |
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| Note that Dashboard images can also be integrated into a VitalCAST Digital Signage system allowing statistical data to be displayed alongside other more general information such as Road Traffic Reports, Weather reports or even live TV. This encourages users to look at the screens more often, an obvious benefit! Find more information on Vitalcast here. |
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